Terms of service
Last updated: August 24, 2026
OVERVIEW
Welcome to TheUmbrae. The terms "we", "us", and "our" refer to TheUmbrae. TheUmbrae operates this online store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a convenient shopping experience (the "Services").
TheUmbrae is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
To use the Services, including accessing or browsing our online store or purchasing products, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide to us is accurate, current, and complete and that you have the right to provide such information.
You are responsible for maintaining the security of your account credentials and for activity associated with your account.
You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to provide accurate information and representations of the products available through our online store.
However, colors and product appearance may vary depending on your device, screen settings, lighting, photography, and other factors.
Product descriptions, specifications, availability, images, and other product information may be updated or changed from time to time.
We reserve the right to discontinue products, modify product information, or limit quantities available for purchase where reasonably necessary.
Some products may be fulfilled through third-party fulfillment providers.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase the products selected during checkout.
TheUmbrae reserves the right to accept or decline an order for reasonable business reasons.
An order is not considered fully accepted until payment has been successfully processed and the order has been accepted for fulfillment.
Please review your order carefully before submitting it.
We will make reasonable efforts to accommodate cancellation requests received before an order enters processing. Once an order has entered processing or shipment, cancellation may no longer be possible.
If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided when the order was placed.
Your purchases are subject to our Return & Refund Policy.
You represent that purchases made through our store are for personal or household use and not for unauthorized commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, promotions, and offers may change without notice.
The price charged for a product will generally be the price displayed at the time the order is placed and will be reflected in your order confirmation.
Applicable shipping charges, taxes, duties, customs charges, or other fees may apply depending on the order and destination and will be displayed or handled according to the applicable checkout and shipping arrangements.
We may offer promotional pricing from time to time. Promotional offers may have additional terms and conditions.
If there is a conflict between the terms of a specific promotion and these Terms, the terms of the promotion will apply to that promotion.
You agree to provide accurate and complete purchase, payment, billing, and account information.
You are responsible for ensuring that the payment method used for a purchase is authorized for your use.
Payments may be processed through third-party payment providers available at checkout, which may include PayPal, Cashfree Payments, or other payment providers enabled by TheUmbrae.
Payment providers may apply their own terms, conditions, fees, and privacy practices.
SECTION 5 - SHIPPING AND DELIVERY
TheUmbrae currently focuses on serving customers in the United States.
For products currently fulfilled from US inventory, estimated shipping information may include:
Order processing: approximately 1–3 business days.
Estimated delivery: approximately 3–10 business days.
Shipping: Free shipping where stated for the applicable product or at checkout.
These timeframes are estimates only and are not guaranteed.
Actual delivery times may vary due to shipping carrier delays, weather, holidays, high order volumes, incorrect or incomplete shipping information, logistics issues, delivery-area restrictions, or other circumstances outside our reasonable control.
TheUmbrae is not responsible for delays caused by circumstances outside our reasonable control.
For additional information, please review our Shipping Policy.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, brand names, text, displays, images, graphics, product reviews, videos, audio, website design, product descriptions, and the selection and arrangement of such materials, are owned by TheUmbrae, its licensors, or other applicable rights holders and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes.
You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, or commercially exploit materials from our Services without prior written permission, except where permitted by applicable law.
TheUmbrae's names, logos, product names, service names, designs, and slogans may be trademarks of TheUmbrae or their respective owners.
Shopify's name, logo, product names, service names, designs, and slogans are trademarks of Shopify.
All other trademarks appearing on our Services belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to third-party tools or services as part of our Services.
We do not necessarily monitor or control these third-party tools.
Such tools may be provided on an "as is" and "as available" basis, without warranties or representations except where expressly stated.
Your use of third-party tools may also be subject to the terms and policies of the applicable third-party provider.
We may introduce additional features, tools, or services in the future. Such features will also be considered part of the Services and will be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to websites, applications, products, or services operated by third parties.
We are not responsible for examining or evaluating third-party content, websites, products, or services.
If you choose to access third-party websites or services, you do so at your own risk.
TheUmbrae is not responsible for losses, damages, or issues arising from your use of third-party websites or services.
Any complaints, questions, or concerns regarding third-party products or services should generally be directed to the applicable third-party provider.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
TheUmbrae is powered by Shopify, which enables us to provide the Services to you.
However, purchases and sales made through our store are transactions directly between you and TheUmbrae.
Shopify is not responsible for any aspect of sales between you and TheUmbrae, including products purchased through our store or any injury, damage, or loss resulting from such products or transactions.
By using the Services, you acknowledge that Shopify and its affiliates are not responsible for transactions between you and TheUmbrae, to the extent permitted by applicable law.
SECTION 10 - PRIVACY POLICY
Personal information collected through our Services is subject to our Privacy Policy.
Our Privacy Policy explains what information we collect, how we use it, how we share it with service providers, and the choices available to you.
Because our Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to provide and improve its services.
Information submitted through our Services may be transmitted to and shared with Shopify and third-party service providers, including providers that may operate in countries other than your country of residence.
Please review our Privacy Policy for additional information.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise provide ideas, suggestions, reviews, testimonials, proposals, or other content to TheUmbrae ("Feedback"), you grant TheUmbrae a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback for legitimate business purposes, including improving and promoting our Services, subject to applicable law.
You represent that you own or have the necessary rights to submit the Feedback, that your Feedback does not violate the rights of another person, and that your Feedback complies with these Terms and applicable law.
We are not obligated to keep Feedback confidential, pay compensation for Feedback, or respond to Feedback.
We may remove Feedback that we reasonably believe is unlawful, fraudulent, abusive, offensive, misleading, infringing, or otherwise inappropriate.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, product availability, or product specifications.
We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel affected orders where reasonably necessary, including after an order has been submitted.
If an order is cancelled after payment has been received, an applicable refund will be processed.
SECTION 13 - PROHIBITED USES
You may access and use our Services only for lawful purposes.
You must not use our Services for unlawful or fraudulent purposes, to violate applicable laws or regulations, to infringe intellectual property rights, to harass, abuse, threaten, or harm others, to submit false or misleading information, to impersonate another person or entity, to transmit malicious software or harmful code, to interfere with the operation or security of our Services, to collect personal information about other users without authorization, to send spam or unauthorized promotional communications, to bypass security or authorization measures, to scrape or commercially exploit website content without permission, or to engage in conduct that may harm TheUmbrae, Shopify, our service providers, or other users.
We reserve the right to suspend or terminate access where we reasonably believe these Terms have been violated.
SECTION 14 - AGENTS
This section applies if you use, allow, enable, or cause the deployment of an automated or autonomous software agent to access, use, or interact with our Services.
An agent must not access or interact with our Services in a manner that violates these Terms or any technical restrictions we have implemented.
We may limit or restrict automated access to our Services where reasonably necessary.
Automated systems must not misrepresent themselves as human users or attempt to bypass security measures, CAPTCHAs, access controls, or other restrictions.
SECTION 15 - TERMINATION
We may restrict, suspend, or terminate your access to the Services where reasonably necessary, including if you violate these Terms or applicable law.
You remain responsible for any amounts owed to TheUmbrae up to the effective date of termination.
Provisions that by their nature should continue after termination, including intellectual property, privacy, disclaimers, limitations of liability, indemnification, and other applicable provisions, will survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented through our Services is provided for general informational and shopping purposes.
To the maximum extent permitted by applicable law, the Services and products offered through the Services are provided on an "as is" and "as available" basis, except where we expressly provide otherwise.
We do not guarantee that the Services will always be available, uninterrupted, error-free, secure, or free from technical problems.
We do not guarantee that product information will always be completely accurate, that products will meet every customer's individual expectations, or that delivery will occur within a specific guaranteed timeframe.
Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded or limited under applicable law.
SECTION 17 - LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, TheUmbrae, its partners, officers, directors, employees, affiliates, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, punitive, or similar damages arising from your use of the Services or purchase of products through the Services.
This may include, where permitted by law, loss of profits, revenue, savings, data, business opportunities, or replacement costs.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
SECTION 18 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless TheUmbrae, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, and reasonable expenses arising from your violation of these Terms, your violation of applicable law, your violation of the rights of another person, or your misuse of the Services.
This provision applies to the extent permitted by applicable law.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law and the remaining provisions will remain in effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies referenced on our website, constitute the agreement governing your use of our Services and supersede previous agreements or communications relating to the same subject matter.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.
TheUmbrae may assign or transfer its rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, or other legitimate business transaction.
SECTION 22 - GOVERNING LAW
These Terms are governed by the laws applicable to TheUmbrae and its transactions with customers.
Nothing in these Terms is intended to remove or restrict any mandatory consumer rights or protections available to you under applicable law.
Any dispute will be handled in accordance with applicable law and the jurisdiction of the appropriate courts or authorities.
SECTION 23 - HEADINGS
The headings used in these Terms are included for convenience only and do not limit or otherwise affect the meaning of any provision.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page.
We reserve the right to update, change, or replace portions of these Terms by posting the updated version on our website.
When material changes are made, we will update the "Last updated" date and provide any notice required by applicable law.
Your continued use of our Services after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
TheUmbrae
Email: theumbrae@gmail.com
Website: theumbrae.shop
TheUmbrae
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